HondaPH conducting fuel pump recall on select models
Honda Cars Philippines, Inc. (HCPI), through a voluntarily recall, will replace the fuel pumps of 10,863 units of select 2018-2021 Accord, BR-V, City, Civic, Civic Type R, CR-V, HR-V, Jazz and Mobilio for possible defective impellers.
This proactive effort of HCPI aims to ensure the safety of customers and address potential fuel pump related vehicle concerns such as inability to start-up or being inoperative.
Affected customers may avail of the fuel pump service kit replacement in any of the 38 Honda Cars dealerships nationwide. Replacement parts and labor for this voluntary recall is FREE OF CHARGE and servicing process may take up to a maximum of two (2) hours.
A recall notification letter will be mailed to the owners of affected vehicles. Customers may also verify if their vehicle is affected through encoding its 17-digit Chassis Number or Vehicle Identification Number at the Chassis/VIN search tool, which may be found at the recall information webpage at www.hondaphil.com/recall.
To ensure the smooth servicing of affected vehicles, customers are encouraged to schedule an appointment with their preferred Honda Cars dealership for the fuel pump service kit replacement. Customers can also contact Honda’s customer service hotline, 1-800-1000-HONDA (46632) or (02) 857-7240 between 8am to 5pm from Monday to Friday or email [email protected] for further assistance.