“Safe Trip Mo Sagot Ko” MPTC’s Motorist Assist Program

In anticipation of the surge of travelers this Lenten season, the Metro Pacific Tollways Corporation (MPTC) is again implementing the expanded “Safe Trip Mo Sagot Ko” (SMSK) along the NLEX, SCTEX and CAVITEX.

Now on it’s 10th year, the SMSK will continue to cover not only Holy Week, Undas, Christmas and New Year Holidays, but also the forthcoming long weekend specifically the National Heroes’ Day.

This Holy Week, around 700 tellers and patrol officers will be deployed at the NLEX-SCTEX to enhance traffic management and toll collection services. From April 15-22, NLEX-SCTEX traffic management teams will adopt extended working hours to closely monitor and manage the expected high volume of vehicles in Balintawak, Mindanao Ave., Bocaue, Tarlac, San Miguel and Tipo toll plazas.

On the peak hours of April 17-22, the said toll plazas will increase toll collection points by as much as 50 percent. Portabooths and portable toll collection equipment will be used to lessen motorist’s waiting time at the toll plazas.

During the same period, CAVITEX will deploy more traffic patrol officers and security personnel to manage the traffic and assist motorists. Additional tellers will also be on standby to facilitate faster toll transactions.

Road works on the NLEX, SCTEX and CAVITEX will be suspended starting April 12 until April 22 unless safety repairs are required. MPTC and it’s partners will also set up SMSK Motorist Camps and provide free calls, Wi-Fi, drinking water, basic mechanic services, and first aid treatment in designated locations. The SMSK will also provide 24-hour free towing services to the nearest exit for Class 1 vehicles from April 17, 6am to April 22, 6am.

Real time traffic situation at the NLEX-SCTEX can be viewed via Facebook Live on the NLEX Corporation Facebook page from April 17, 6am to April 22, 6pm.

The Customer Service Hotline (3-5000) will be ready to take calls 24/7 while Customer Service Centers will be available to serve motorists except on April 19 and 21.

SMSK is co-presented by Caltex, and supported by Shell, Prestone, Smart, PLDT, Maynilad, and Media Partners Tv5, The Philippine Star, Business World, Manila Bulletin, The Daily Tribune, and Manila Standard.